Cancellation Policy

Course Booking Cancellation Policy

  • Cancellations before the deadline (at least 14 calendar days prior to course) will be invoiced 30% of the course price. As a courtesy, we will allow you to apply the balance of your payment less the 30% toward a future training course organized by IT Chapter within one year of the cancellation date.
  • Cancellations after the deadline (within 14 to 7 calendar days prior to course) are subject to 30% without future training credit.
  • For cancellations in the last 6 calendar days prior to course the fees paid are non-refundable.
  • Please note that if you do not cancel or do not attend, you are responsible for payment.