ITIL® 4 Managing Professional Transition

goitil4admin
ITIL4
  • 0 étudiant
  • 0 lessons
  • 0 quizzes
  • 4 day duration
0 étudiant

The ITIL® 4 Managing Professional Transition module is a course designed for ITIL® Experts or eligible ITIL® v3 certified professionals to easily transition across to ITIL® 4. It leads to the ITIL® 4 Managing Professional designation via a 4-day course and one exam.

Target Audience

The Transition module fundamentally targets individuals who have obtained their ITIL® Expert designation or have achieved 17 ITIL® v3 credits before starting the course.

You are also eligible for this course if you have completed ITIL® 4 Foundation and 15 credits from the ITIL® v3.

Learning Objectives

The ITIL® 4 Managing Professional Transition module recognizes your existing achievements and it allows you to update the skills and knowledge needed to navigate the digital service economy.

The Transition module covers the core elements of the following modules:

  • ITIL® 4 Specialist: Create, Deliver and Support
  • ITIL® 4 Specialist: Drive Stakeholder Value
  • ITIL® 4 Specialist: High Velocity IT
  • ITIL® 4 Strategist: Direct Plan and Improve
  • ITIL® 4 Foundation

Some of the things you will learn include:

  • Key concepts of service management
  • ITIL guiding principles and how they can be used for delivering high velocity IT
  • How to plan and build a service value stream to create, deliver, and support services
  • How ITIL practices contribute to the creation, delivery and support across the SVS and Value streams
  • Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Customer journeys and how to onboard/offboard customers and users
  • The scope and activities relevant to Direct and plan
  • The role of GRC and how to integrate the principles and methods into the service value system

Certification Exam

  • 90 minutes duration
  • 40 multiple choice questions
  • Pass mark 28/40 marks – 70%
  • Examination can be online or paper-based

**If English is not your native language you will be awarded 25% extra time.

CHOOSE YOUR COURSE AND LOCATION 

HOWWHENWHERECOURSE FEELANGUAGE 

On site - Montreal
Nov. 4-7IT Chapter Office - Montreal$1950EnglishAdd to Cart

Online - Instructor Led
Nov. 4-7Anywhere$1950EnglishAdd to Cart

On site - Toronto
Nov. 18-21IT Chapter Office - Toronto$1950EnglishAdd to Cart

Online - Instructor Led
Nov. 18-21Anywhere$1950EnglishAdd to Cart

On site - Montreal
Dec. 9-12IT Chapter Office - Montreal$1950FrenchAdd to Cart

Online - Instructor Led
Dec. 9-12Anywhere$1950FrenchAdd to Cart
  • Key ITIL® 4 Concepts
    No items in this section
  • ITIL® 4 Service Value System (SVS)
    No items in this section
  • ITIL® 4 Value Chain
    No items in this section
  • ITIL® 4 Seven Guiding Principles
    No items in this section
  • ITIL® 4 Practices
    No items in this section
[my_calendar id="my-calendar"]

0.00 average based on 0 ratings

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
$1,950.00